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December 31, 2024

December Insights: Lessons From 2024

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As 2024 closes, it’s fair to say this year didn’t pull any punches. From AI rewriting the playbook on cybercrime to quantum computing creeping closer to reality, the stakes in cybersecurity and compliance have skyrocketed.

This month, we’re sharing exclusive insights only industry insiders know—lessons learned from 2024’s most memorable cybersecurity moments (spoiler: even DocuSign wasn’t immune). Whether you’re an enterprise leader balancing hybrid environments or a startup CTO staying nimble, these insights will help you prep for the fast-evolving landscape of 2025.

So, grab your coffee (or something stronger), and let’s dig into what it takes to stay ahead in a world where bots never sleep, and quantum breakthroughs wait just around the corner.

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Four Events That Shaped Cybersecurity in 2024

From telecom breaches to ransomware attacks, 2024 tested the limits of cybersecurity resilience.
From telecom breaches to ransomware attacks, 2024 tested the limits of cybersecurity resilience.

2024 was a year of cybersecurity *wake-up calls*, with incidents that showed even the *best defenses* have their blind spots.

In Q1, Chinese state-sponsored hackers infiltrated U.S. telecom providers, exposing critical infrastructure vulnerabilities. If telecoms were a fortress, the drawbridge was left down.

In Q2, ransomware group ALPHV/BlackCat hit Change Healthcare, compromising data from over 100 million people and collecting a $22 million ransom. A costly reminder that immutable backups aren’t a luxury—they’re life jackets.

Q3 brought a global IT outage at CrowdStrike, caused by a faulty software update. Even cybersecurity leaders learned the hard way that “if it ain’t broke, don’t fix it” doesn’t apply to testing protocols.

Finally, in Q4, DocuSign fell victim to a phishing attack, proving that the human element remains both the strongest and weakest link in security.

Key Takeaway: 2024 taught us that cyber resilience isn’t optional. Stay ahead by fortifying defenses with advanced monitoring, ransomware safeguards, robust testing, and ongoing employee training.

AI and Cybercrime: The Perfect Storm for 2025

AI-powered bots are reshaping the cybersecurity landscape for 2025 and beyond.
AI-powered bots are reshaping the cybersecurity landscape for 2025 and beyond.

HUMAN’s Satori Threat and Research Team’s latest findings reveal a critical challenge for 2025: AI-driven botnets are evolving faster than the morning coffee routine, adapting in real-time to evade detection and target every stage of the digital journey.

Enterprise organizations face mounting risks from AI-enabled account takeovers (ATOs) and synthetic identities, which are essentially cybercriminals' way of creating “fake friends” that no one wants. Startups, meanwhile, often excel at moving fast and breaking things—but when it comes to bot attacks, it’s usually their security measures that break first.

The message is clear: proactive, adaptive defenses are no longer optional. In the race between bots and defenses, staying ahead isn’t just a nice-to-have—it’s the difference between keeping your data safe or letting the bots party on your digital lawn.

Key Takeaway: AI-powered cybercrime is scaling faster than ever. To stay ahead in 2025, organizations must adopt AI-driven defenses that secure every stage of the digital journey. 

Third-Party Tools: The Silent Threat

A breach of the U.S. Treasury highlights the risks of third-party vulnerabilities.
A breach of the U.S. Treasury highlights the risks of third-party vulnerabilities.

The U.S. Treasury’s recent breach—enabled by a compromised key in BeyondTrust’s remote support tool—serves as a stark reminder: third-party tools can quickly become a liability.

For federal agencies and enterprises alike, this highlights the critical need to extend Zero Trust principles to include third-party integrations. Hackers no longer need to breach your systems directly—they’ll target the weakest link in your supply chain.

If your vendors aren’t securing their tools to meet federal or enterprise standards, you’re at risk. This incident underscores the urgency of auditing third-party access and ensuring your partners meet the same security rigor you demand internally.

Key Takeaway: Third-party vulnerabilities can undermine even the strongest systems. Demand the same security standards from your vendors as your own organization.

“Inkit’s steadfast prioritization on data security, providing the best possible variable costs, and having a rockstar support team has made this partnership exceptional.”
— Aaron Williams, Head of Asana for Nonprofits
Learn More About DocGen at Inkit

The Quantum Revolution: A New Era for Cybersecurity

Quantum computing is rewriting the rules of cybersecurity.
Quantum computing is rewriting the rules of cybersecurity.

Quantum computing is no longer science fiction—it’s transforming cybersecurity today. With breakthroughs in quantum-resistant cryptography and hybrid security systems, 2025 offers both challenges and opportunities for organizations to lead.

For agencies and enterprises, this means future-proofing critical systems with quantum-safe encryption. Meanwhile, startups have a golden opportunity to innovate, integrating quantum-first protocols into their products to meet tomorrow’s demands.

The shift to a post-quantum world isn’t about fear—it’s about staying ahead. Those who embrace crypto agility and adaptive defense strategies now will set the standard for secure communication, data protection, and trust in a rapidly evolving landscape.

Key Takeaway: Quantum computing is reshaping cybersecurity. Leading organizations will focus on innovation, adopting quantum-safe strategies to future-proof their systems.

“The assurance of data security is mission-critical to our everyday operations. The Inkit platform has provided us the single, all-inclusive solution we needed to maintain control and privacy over our information.”
“Using Inkit’s on-demand document generation and retention policies has proven to be highly successful for us. We’re using the API to generate application and adverse action notices. The platform provides us development and cost savings over implementing a custom solution.”
— Ed Cody, COO at Vital Card
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“Inkit has enabled us to streamline our back office and collections, reducing program spend by up to 94%, while maintaining the flexibility to integrate with our existing apps and tools.”
— Jordan Hill, Product Manager at Bird Global
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2024 Cybersecurity Breaches by the Numbers

  • $22M ransom paid by Change Healthcare to ransomware group ALPHV/BlackCat after the personal data of 100 million people was compromised.
  • 8.5 million computers affected during CrowdStrike’s IT outage, disrupting critical infrastructure and halting operations for major organizations. 
  • 98 countries impacted by iPhone spyware, exposing vulnerabilities in global telecom networks.
  • Millions lost as DocuSign’s phishing attack enabled scammers to send fraudulent invoices through their API, targeting unknowing customers.
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